Home AIRLINES Royal Air Maroc Online check In, Booking, Contacts, Customer Services & Reviews

Royal Air Maroc Online check In, Booking, Contacts, Customer Services & Reviews


Flight Status, Baggage Allowance, Reservations, Head Office

Royal Air Maroc is Morocco’s national airline, founded in the year 1957. The airline operates a modern fleet of 53 aircraft with its main hub at Mohammed V International Airport. The network includes over 80 destinations in Africa, Europe, North America and the Middle East. In 2014, Royal Air Maroc was granted the 4 star Skytrax award.
Within Morocco, Royal Air Maroc operates flights to Casablanca, Rabat, Marrakech, Agadir, Tangier, Oujda, Nador, Essaouira, Ouarzazate and Laayoune. International destinations include Algeria, Austria, Belgium, Brazil, Cameroon, Canada, Chad, Congo, Denmark, Egypt, France, Germany, Italy, Kenya, Kuwait, Lebanon, Libya, Netherlands, Nigeria, Portugal, Qatar, Senegal, Spain, Switzeland, Syria, Turkey, UAE, UK and the US.
If you are a premium passenger or member of Safar Flyer Gold and Silver loyalty program, you can access the VIP Atlas lounge at the Casablanca Mohamed V Airport. The lounge offers comfortable waiting area, buffet counter, complimentary drinks, internet access and LED television screens. Safar Flyer is the frequent flier program that allows Royal Air Maroc fliers to earn and redeem miles every time they use the airline. The program has three tiers – Blue, Silver and Gold. The miles earned can be used for a new ticket, upgrade or for excess luggage. To register, click here.

Royal Air Maroc Check-in

You may check-in for your Royal Air Maroc (AT) flight with the following options:
    Online check-in (Web check-in)
    Curbside check-in at the airport
    Self-service kiosk check-in at the airport
    Ticket counter check-in at the airport
You may check-in for your Royal Air Maroc (AT) flight online starting 48 hours and ending 2 hours before the scheduled departure time.
    Web check in is operational departing from the following airports: Rio,Paris Orly, Brussels, Amsterdam, Beirut, Bordeaux, Marseille, Nantes, Nice, Strasbourg, Toulouse, Milan, Rome, Istanbul, Lisbon, Geneva, Zurich, Sao Paulo, Cairo, Frankfurt, Munich, Stockholm, Paris Charles de Gaulle, Barcelona, Copenhagen, Madrid, London Gatwick and London Heathrow, Malaga, Doha, Tenerife, Turin, Bologna, Las Palmas, Venice, Montpellier, Moscow, Algiers, Berlin, Abidjan, New York, Washington and All of the Moroccan stopovers
Suggested arrival time:
    90 minutes before scheduled departure time for domestic flights
    3 hours before scheduled departure time for international flights

Royal Air Moroc Online Booking

With Royal Air Maroc you can book and purchase tickets safely.
Book for up to nine passengers within a minimum 24 hours before the flight departure and a maximum of 10 months before the date of the return trip.
When purchasing a return ticket, the fare conditions of the most restrictive class will be applied throughout the itinerary when requesting a refund
When booking, be sure to indicate your mobile numbers and e-mail addresses that you will be using throughout your journey. We can then keep you informed in real time of any changes to your flight.

 Royal Air Maroc Flight Status

Keeping track of your tickets, the timing of your flight and your booking status is cumbersome, especially if you are in a hurry. To simplify this process, Cleartrip allows you to check your PNR status in a fast and easy manner.
The Passenger Name Record (PNR) will provide you with information about the real-time status of your booking. You will be able to know if your Royal Air Maroc tickets have been confirmed, or if you are on the waiting list. You will also have access to updates about the exact arrival and departure of Royal Air Maroc flights.
The PNR number may be found in your ticket itself. If more than one ticket is booked at the same time, they will all have the same PNR number. This number corresponds to bookings, not individual passengers.
You may check your PNR status on the go through the Cleartrip app or website. One of the biggest benefits of this feature is that it negates the need to carry your ticket. If your PNR status is confirmed, you may show it to the airport and Royal Air Maroc authorities and board your plane instantly.
To check your PNR status, search for PNR on the website and click on the button that says, “Click Here”. You will be redirected to Royal Air Maroc website, where you may access your PNR within seconds.
The ability to check your PNR status is just one of the several features that Cleartrip offers. You may also avail of the Web check-in option to save time at the airport. To book flights within 60 seconds, use the one-touch booking feature. Make the process of booking and boarding your flight hassle-free, and choose Cleartrip.

Baggage Allowance & Policy

Hand luggage
In the cabin, you are entitled to one piece of hand luggage, weighing no more than 10kg and the sum of the three dimensions not exceeding 115cm.
Laptops are permitted and are not considered as hand baggage.
If, for reasons of space inside the cabin, your hand luggage is taken away during boarding, it will be placed in the hold and a receipt will be given to you.
This regulation is for your own safety and that of other passengers, as well as for your comfort.
 You may carry with you any medication required during the trip, as well as any valuables such as laptops, mobile phones, PDAs, personal documents, identity papers, jewellery, etc.
Regulations for hand luggage 
On flights departing from the EU or connections in Europe, liquids taken on board are now subject to restrictions.
Please note that more and more countries are adopting these regulations for hand luggage.
Liquids and gels, such as care products and cosmetics, are allowed in hand luggage, provided the following provisions are followed:
    Containers filled with liquids and similar products must not exceed 100 ml (refer to maximum capacity indicated)
    Individual containers must be carried in a resealable transparent plastic bag, (e.g. a zip-lock bag “) with a maximum capacity of one litre
    One bag per person
    The bag must be presented separately at the security check
 Checked baggage: new piece concept system
The baggage allowance will apply on all flights operated by Royal Air Morocco according to the standard rule of “Piece Concept” that defines the baggage allowance and the maximum weight of each.
This allowance varies according to the travel destination and booking classes.
This means that each adult passenger can check-in one or two pieces of baggage depending on the travel destination.
The permitted allowance is indicated on the ticket or travel memo in the box reserved for this purpose under the code: PC
Baggage over 32Kgs of which the sum of the three dimensions is greater than 203 cm must be taken to the freight service.
Your baggage exceeds the allowance and you want to take it with you. Please go to the check-in desk to pay the excess baggage.
For more information on the fees to pay for excess baggage, please refer to the Baggage and service fees section.
For security reasons, the United States and Canada are allowed to open locked baggage and boxes during security checks.
We recommend that you don’t lock your baggage to avoid them being broken by the TSA.

Royal Air Maroc Head Office

Country: Morocco
National airline in Marocco
IATA code: AT
ICAO code: RAM
Head office: Aeroport de Casablanca-Anfa, Casablanca, Morocco
Phone number: +212 5 2248 9797
Fax number: +212 5 2291 20 95
E-mail: callcenter@royalairmaroc.com
Web-site: www.royalairmaroc.com
Year established: 1957
Main bases and hubs: Casablanca Mohammed V International
Fleet: Airbus A320, Boeing 737-300, Boeing 737-400, Boeing 737-700, Boeing 737-800, Boeing 767-300, Boeing 787-8, Embraer 190

Contact of Royal Air Maroc customer service

Contact Royal Air Maroc (RAM): Find below customer service details of Royal Air Maroc, including phone and email. Besides contact details, the page also offers information on the airline’s products and services. Reach the Royal Air Maroc customer service below for queries, complaints or feedback.
Royal Air Maroc Head Office
Aeroport de Casablanca-Anfa,
Casablanca, Morocco
Royal Air Maroc Customer Service
Phone: 089000 0800 or 3260
Phone: 089000 0600 (Safar Flyer)
Phone: 089000 0700 (baggage queries)
Email Support
General: callcenter@royalairmaroc.com
Safar Flyer: safarflyer@royalairmaroc.com
Cargo: cargo@royalairmaroc.com
International Support
France : 0820 821 821
Belgium : 02 219 30 30
Spain :902 210 010
Holland : 020 515 85 90
Switzerland : 022 731 77 54
England : 020 730 758 00
Italy : 800 254 740
North America : 1800 344 67 26
Portugal : 01 213 500 020
Germany : 0699 200 14 61
Others: 00 212 5 22 48 97 97

 Royal Air Maroc Routes

Casablanca Mohamed V (CMN) Abidjan (ABJ)
Casablanca Mohamed V (CMN) Accra Kotoka (ACC)
Casablanca Mohamed V (CMN) Agadir (AGA)
Casablanca Mohamed V (CMN) Malaga (AGP)
Casablanca Mohamed V (CMN) Al Hoceima Charif Idr (AHU)
Casablanca Mohamed V (CMN) Algiers (ALG)
Casablanca Mohamed V (CMN) Amsterdam (AMS)
Casablanca Mohamed V (CMN) Stockholm Arlanda (ARN)
Casablanca Mohamed V (CMN) Barcelona (BCN)
Casablanca Mohamed V (CMN) Bossembele (BEM)
Casablanca Mohamed V (CMN) Beirut (BEY)
Casablanca Mohamed V (CMN) Bangui (BGF)
Casablanca Mohamed V (CMN) Banjul (BJL)
Casablanca Mohamed V (CMN) Bamako (BKO)
Casablanca Mohamed V (CMN) Bologna (BLQ)
Casablanca Mohamed V (CMN) Bordeaux (BOD)
Casablanca Mohamed V (CMN) Brussels (All Airports) (BRU)
Casablanca Mohamed V (CMN) Brazzaville (BZV)
Casablanca Mohamed V (CMN) Cairo (CAI)
Casablanca Mohamed V (CMN) Paris Charles De Gaulle (CDG)
Casablanca Mohamed V (CMN) Conakry (CKY)
Casablanca Mohamed V (CMN) Cotonou (COO)
Casablanca Mohamed V (CMN) Copenhagen (CPH)
Casablanca Mohamed V (CMN) Douala (DLA)
Casablanca Mohamed V (CMN) Doha (DOH)
Casablanca Mohamed V (CMN) Errachidia (ERH)
Casablanca Mohamed V (CMN) Laayoune Hassan I (EUN)
Casablanca Mohamed V (CMN) Rome Leonardo Da Vinci (FCO)
Casablanca Mohamed V (CMN) Fez Sais (FEZ)
Casablanca Mohamed V (CMN) Kinshasa (FIH)
Casablanca Mohamed V (CMN) Freetown Lungi (FNA)
Casablanca Mohamed V (CMN) Frankfurt (FRA)
Casablanca Mohamed V (CMN) Gibraltar North Front (GIB)
Casablanca Mohamed V (CMN) Rio De Janeiro Galeo International (GIG)
Casablanca Mohamed V (CMN) Goulimime (GLN)
Casablanca Mohamed V (CMN) Sao Paulo Guarulhos (GRU)
Casablanca Mohamed V (CMN) Geneva (GVA)
Casablanca Mohamed V (CMN) Washington Dulles (IAD)
Casablanca Mohamed V (CMN) Istanbul (All Airports) (IST)
Casablanca Mohamed V (CMN) Jeddah (JED)
Casablanca Mohamed V (CMN) New York John F Kennedy (JFK)
Casablanca Mohamed V (CMN) Luanda (LAD)
Casablanca Mohamed V (CMN) Libreville (LBV)
Casablanca Mohamed V (CMN) Lome (LFW)
Casablanca Mohamed V (CMN) London Gatwick (LGW)
Casablanca Mohamed V (CMN) London Heathrow (LHR)
Casablanca Mohamed V (CMN) Lisbon Portela (LIS)
Casablanca Mohamed V (CMN) Lagos (LOS)
Casablanca Mohamed V (CMN) Las Palmas Gran Canaria (LPA)
Casablanca Mohamed V (CMN) Lyon (LYS)
Casablanca Mohamed V (CMN) Madrid Barajas (MAD)
Casablanca Mohamed V (CMN) Madinah (MED)
Casablanca Mohamed V (CMN) Montpellier (MPL)
Casablanca Mohamed V (CMN) Marseille (MRS)
Casablanca Mohamed V (CMN) Munich (MUC)
Casablanca Mohamed V (CMN) Milan Malpensa (MXP)
Casablanca Mohamed V (CMN) Nairobi Jomo Kenyatta (NBO)
Casablanca Mohamed V (CMN) Nice (NCE)
Casablanca Mohamed V (CMN) Ndjamena (NDJ)
Casablanca Mohamed V (CMN) Nador (NDR)
Casablanca Mohamed V (CMN) Niamey (NIM)
Casablanca Mohamed V (CMN) Nouakchott (NKC)
Casablanca Mohamed V (CMN) Yaounde Nsimalen (NSI)
Casablanca Mohamed V (CMN) Nantes (NTE)
Casablanca Mohamed V (CMN) Paris Orly (ORY)
Casablanca Mohamed V (CMN) Ouagadougou (OUA)
Casablanca Mohamed V (CMN) Oujda Les Angades (OUD)
Casablanca Mohamed V (CMN) Bissau Osvaldo Vieira (OXB)
Casablanca Mohamed V (CMN) Zagora (OZG)
Casablanca Mohamed V (CMN) Ouarzazate (OZZ)
Casablanca Mohamed V (CMN) Pointe Noire (PNR)
Casablanca Mohamed V (CMN) Praia Francisco Mendes (RAI)
Casablanca Mohamed V (CMN) Marrakech Menara (RAK)
Casablanca Mohamed V (CMN) Monrovia Roberts (ROB)
Casablanca Mohamed V (CMN) Riyadh (RUH)
Casablanca Mohamed V (CMN) Sal Amilcar (SID)
Casablanca Mohamed V (CMN) Malabo Santa Isabel (SSG)
Casablanca Mohamed V (CMN) Moscow Sheremetyevo (SVO)
Casablanca Mohamed V (CMN) Strasbourg (SXB)
Casablanca Mohamed V (CMN) Tenerife North (TFN)
Casablanca Mohamed V (CMN) Tangier Boukhalef (TNG)
Casablanca Mohamed V (CMN) Turin (TRN)
Casablanca Mohamed V (CMN) Tan Tan (TTA)
Casablanca Mohamed V (CMN) Tetouan (TTU)
Casablanca Mohamed V (CMN) Tunis Carthage (TUN)
Casablanca Mohamed V (CMN) Berlin Tegel (TXL)
Casablanca Mohamed V (CMN) Venice Marco Polo (VCE)
Casablanca Mohamed V (CMN) Dakhla (VIL)
Casablanca Mohamed V (CMN) Valencia (VLC)
Casablanca Mohamed V (CMN) Montreal Pierre Elliott Trudeau (YUL)


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